Increased API Response Times and Email Send Delays

Incident Report for flexEngage

Resolved

Email send delays have resolved, as well, and system performance is back to normal.
Posted Jan 12, 2022 - 17:56 UTC

Monitoring

Both issues have been resolved and the team is monitoring. You may still experience email send delays while the email queue backlog is processed.
Posted Jan 12, 2022 - 17:47 UTC

Investigating

We are currently experiencing an issue with higher-than-usual response times on our Receipts API service, as well as Receipts email send delays. Our engineers are investigating.
Posted Jan 12, 2022 - 17:38 UTC
This incident affected: Receipts (API, Notifications).
← Current Status Powered by Atlassian Statuspage